started of with msc changing our flights both ways to Genoa, to milan and niceboth with a 2 hour transfer each way. also at milan airport on way back dumped at airport with 11 hour wait, on arriving at port total choas we had express boarding but no help provided, got onto ship past security couldn't help notice the smiling faces .the ship was very good well layed out very clean but found the italian crew very rude and not very helpfull ,the buffet was awfull and utter choas found that the rest of the passengers mostly italians very rude with no manners at all hardley any brit speaking passengers , the evening meal was mostly cold and looked like reheats from lunch (pasta dishers ) booked early sitting but ended up with late sitting found it was to late eating after 2130. the shows were mostly opera children were running round with out supervison spoilt the whole evening .found the reception staff very rude as was the accounts desk no help at all ,didnt like paying for water at the evening meal thought that would be free , shuttle buses at each port were arip off were not told about local buses which were less than half the price all in all a very bad cruise would never recomend msc to any one it cost a lot of money go some where else very unhappy