Embarked in San Diego and initial baggage handling was quick and efficient...I had a walker so was directed to another entrance since the elevator was not working and was disappointed that we missed out on the boarding picture.The cabin was nice and spacious and the steward was very accommodating but disappointed that our room had a fully obstructed view. Unable to switch room due to the fact that the ship was at full capacity. The Lido menu was the same day after day. The glasses for tea and drinks small (4 ounces?) The food quality and presentation were lack luster and boring. The staff were very attentive & helpful. Enjoyed our evening at Le Cirque in the Pinnacle Room...the food was delicious and the service superb. Met Marco the owner of Le Cirque and he was a gracious host. Entertainment was great...the comedian and Peter Peterkin were outstanding. Most of the venues & poolside were over crowded and had a hard time finding a seat. Tried several nights to attend Karaoke...but never was able to get in the door.We feel the ship needs some TLC...carpet & seats torn in several areas...ship feels claustrophobic at times..low ceilings and dark colors. We have been on Royal Caribbean and Carnival,so comparing them, we would say the Oosterdam is the Motel 6 of cruises. We don't think we will go another HAL cruise again.