Sailed on the Orchestra from 9th-28th April 2011, first time with MSC, we have previously experienced cruises aboard Princess, Royal Caribbean, and Fred Olsen lines. I read lots of reviews both prior/after booking both good/bad and we travelled with open minds, here is our review of our MSC experience :
Flight/Embarkation
Flight to San Paulo was with Swiss Air, out of Heathrow to Zurich then short wait for onward flight to Brazil. First problem of the vacation was that MSC had block booked seats which had pre-allocated names, however the majority of people were not sitting next to their family/friends !!! This caused chaos aboard, I was also informed from other travellers that joined the cruise at a later date that the same thing happened to them, poor organization from MSC. The flights, leg room and entertainment aboard the flights and service from Swiss Air staff was very good.