ENTERTAINMENT: This ship had the best entertainment you could experience on any vacation outside of Las Vegas. The Blue Men were unbelievable. We could watch Second City each and every night. Legends was enjoyable too. The comedian/magician was engaging and thrilling to the children. Band at the pool was awesome. There are also singers/performers throughout the ship, at almost every turn, and they were all a delight to hear and see.
DINING: The Garden Cafe was a great buffet. There were numerous options to please any palate. The presentation, staff and food were all very good. We also ate at La Cucina, Teppanyaki and Moderno. Paying the surcharge for the specialty restaurants was well worth every penny. We found the meals at the Manhattan and Taste dining rooms to be just above average, but the main dining rooms are gorgeous, and it was nice to have entertainment while we ate at Manhattan.
STAFF: The staff on NCL is unbelievable. They are the most friendly and helpful staff and this is what keeps us coming back. We met staff/crew from all around the world and it was a pleasure how personable they all were. That evidences good management and training from top to bottom. It always seems like the staff are there right when you need them, which is just perfect.
SHIP: The ship is an overall gorgeous site and the common areas are absolutely amazing. The showrooms, dining areas, casino, pools/waterslides, gym/spa, interior common areas are flawless in their cleanliness, decoration and design. The only negative is the design of the actual ship which does not allow you to walk around a complete exterior deck to view the water or to jog in a circle. The waterslides were top-notch and better than any I have seen on any other cruise. My son could not get enough. In fact, on the first day at port in Costa Maya we did not get off the ship. We just hung out at the pool so he could slide all day without waiting in any lines.
DISEMBARKATION: Terrible! It would be an easy walk-off if they had more staff stationed in and around the elevators and manning the common areas. We waited a while to get an elevator, and when we got to the deck to disembark we were unable to step out of the elevator due to overcrowding. This was due in part to the fact that they stationed a waiting line right outside the elevator doors. This was frustrating but easily correctable.Overall, the EPIC was just what we needed. The weather was perfect. We had smooth sailing. The excursions/ports were fun and exciting. NCL runs a tight ship, and we will be traveling with them again. As they say it is "Your home, away from home", and we feel at home with NCL.
P.S. To NCL: You should bring back the theme song after the crew talent show and introduction of officers, etc. This was a nice tradition and should be continued on the EPIC.