We did the elephant ride in Phuket with kokchangi tours - and it was great - they were waiting for us at Patong Beach and we asked them to drop us back at karon beach - and had a fantastic day. I would recommend kokchangi anytime.
Thought the ship was fantastic - service excellent - food bland and average - but I must say - if there was nothing on the menu that you wanted - they would get you something else - nothing was too much trouble. Water is available - you only have to ask the waiter - and he brings iced water for you - he pours it - he doesn't leave the jug with you. On gala night they did a wine special - two bottles for 19 Euro's. We aren't wine drinkers - so had bar waiter service - and it was happy hour - so two for one. Happy hour was 5.30 to 8.00 most nights. The buffet
was only open one night. That's a downside for me - but that's how it is.
You can only have draught beer in the 2 for 1 happy hour, premium drinks and cocktails. Not all drinks are included - only the one's mentioned. There is a 11.00 to 12.00 happy hour as well.
Cannot fault the ship at all - staff - ship - all superb.
Great - except for the air conditioner. I informed guest services when we boarded - around 2.00 pm. Sweat was rolling down us. Rang a couple more times -they came and had a look around 5.30pm. By this time - I was not amused. There appeared to be a big problem with an air conditioning unit that serviced decks 4, 5, 6 and 7 all the outside cabins on one side. We were on the inside - deck 4. The technician came - got in the roof space checked ours - which was turned off up there - he doesn't know why - but he fixed it. We then got a call from guest services who offered us TWO cabins further up the deck. I told them everything was good - all fixed - but they said if it goes off again - to contact them at any time and they would move us - the cabins would be available for us. They followed up every day with a call to check everything was ok. I call that service. The air conditioning wasn't too smart.in general The disco/quiet room at the very top of the ship deck 14 was the coolest and best for aircon.
Didn't do the shows - been on a Costa ship before and weren't overly enamoured with them. Enjoyed our time in the Navona Bar. We knew the drinks were expensive - but used the happy hour to accommodate the expense. (Two for one). Boys and Girls card was the best drinks package for the boys. Value for money.
I would certainly travel Costa again - and for teens - it's just the best.
Value for money?...........absolutely.
Did our own shore excursions except for Kuala Lumpur - we took Costa tour "KL on your own"