My husband and I recently sailed on the Celebrity Summit. I must say, that I was a little concerned about this cruise as I had read some mixed reviews. After a grueling flight from JFK to Puerto Rico, the plane had a problem and we had to switch to another plan, so I was concerned that perhaps our luggage wouldn't arrive with us and or we might be late for the sailing- Neither happened fortunately. We arrived via taxi to the cruise terminal- clearly a better way to get to the pier then the shuttle buses. We were ushered into the cruise terminal by celebrity employees and proceeded to our suite. Since we had a guarantee suite that we upgraded to about two weeks before sailing, it turned out to be a handicapped sky suite, costing much less then if we originally booked a sky suite. The suite was much larger the the standard concierge class cabins with many more amenities. Our butler Armando greeted us. He is a cheerful man anxious to please. He gave us an orientation and asked us if we needed anything- Also as a suite guest, we were offered a free dinner at the specialty restaurant Normandy the first evening. Armando brought us bottled water and cappuccinos daily- along with many other special amenities including a couple of mornings full hot delicious breakfasts- not from a limited menu like the regular cabins. While the cabin is in need of redecoration, as it is scheduled for later this year, it was clean and comfortable. We had a lovely table for two in the center of the main dining room. Our water Aryana and his assistant Glenn really made sure our food was exactly as we wanted it prepared and served promptly. The food was very good. We were also impressed by the maitre de Renato. He really went around talking to guests and seeing that everybody was enjoying their food and if they had special requests would see that they received what they requested. The wine steward Laailo and bar attendant Rose were also excellent- they saw to it that we had our wine and all beverages ready for us upon our arrival at the dining room.
The Normandy restaurant service was also wonderful as was the food- both the presentation and quality of the food were first class. The Martini bar tender Charles made the best drinks on the ship, he was extremely friendly and remembered our names always greeting us with a smile. Elizma one of the photographers went out of her way to see that we were able to locate all of our pictures as we purchased a special picture package that was an excellent deal- for a flat rate, you get all of the pictures you take including a CD of all of the pictures- much cheaper then purchased a few individual pictures. Our cabin steward Sidney kept our cabin neat and clean- We also enjoyed the talented celebrity singers and dancers including the cruise director Damian.
The shops on the ship weren't great- not many choices in all of the stores. We typically purchase many gifts for our grandchildren, but the selection of Tee Shirts and other items wasn't great- they usual inch of gold (plate) was available, as well as the prints of art work. Perhaps the best buys were the $10 watches.
We had perfect weather and went to the beautiful beaches at all the ports except St. Kitts and Dominica. We had previously been to Dominica and did a tour and nothing else was of interest to us so we made it a ship day- In St. Kitts we went on the railroad around the Island- that tour was okay- not great.
We are currently booked (for the second time) on the Equinox, Aqua class in January. we hope that Celebrity will continue to exceed our expectations. While the Summit isn't as big as the Equinox and Solstice, and we truly enjoy the Aqua Class and the amenities of the larger newer ships- I must say that the crew on the Summit was thus far the best crew we have had on any ship we have sailed on. I recommend this ship to all who are looking for excellent service on a mid sized ship.