My husband and I went on a cruise in late March 2011 with Holland America from San Diego, California to Hawaii and back to San Diego. The cruise was great, very relaxing, great food and great entertainment. The ship was clean and it continued to be cleaned throughout the cruise. Our room was clean, spacious and with plenty of drawers and closet space.
Our ship crew was always polite and greeted you with a smile where ever we went. They were always there to please you. I have read many negative reviews and I am sorry to see them for they are not true. This is our second cruise with this ship and every penny spent was well worth it. ALL of the people on the ship were always willing to make our cruise the best and they did just that.
Our only negative was that the pool was not filled a few days out and back so we were unable to use it because of the earthquakes in Japan which caused the ocean to be unhappy and created large swales that would cause dangerous slip hazards on deck from the water sloshing out of the pools. But that was not the ships fault. They all highly believe in safety first. So don't hesitate in taking a cruise on this ship, when we went it was a full ship no empty rooms so it can't be as bad as some people write. They probably have never been in the ship to begin with.