Food and Service Quality Suffer Due to Cost Cutting: Jewel of the Seas Cruise Review by Pastaman1964
Overall Member Rating
Food and Service Quality Suffer Due to Cost Cutting
Destination: Western Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
The ship is maintained in good condition and all public rooms are clean and attractively decorated. Deck 5 has a wrap around promenade for walking around the ship. The pools were great but they were drained at night and not heated.
Entertainment was good overall. Shows consisted of a magician, impersonator and several good musical shows. The pool band was excellent (Caribbean Force)The ships band and dance were equally talented and worth seeing.
The food and service in the Tides dining room was very surprising. I kept comparing the food quality and service to my last RCI cruise on the Vision of the Seas four years ago.The dining room service was generally slow and entries were frequently delivered to the wrong person at the table (This appears to be the result of under staffing). Food quality had decreased significantly. For example; surf More and turf consisted of some type of mystery meat and pre-frozen prawns. The prime rib was tough and flavorless. Worst of all were the baked goods. From the buffet to to the coffee shop (Latte-Tudes) every baked item (including the pizza) was pre-frozen and heated up on board. Princess does not does that!
The ship was beautiful and the ports were interesting, but I would have a difficult time going on another RCI Cruise. It was apparent that RCI is doing everything it can to cut costs and the food quality and service have declined as a result. Less
Cabin review: E37040 Deluxe Ocean View Stateroom with Balcony
We stayed in cabin 7040. This cabin has a balcony which is approximately 100 square feet and included two chairs a table and a lounge chair. Cabin was neat and had adequate storage and was in a very quiet location. Cabin size was approximately 160 square feet. The bed is comfortable but small and curved at the foot to allow for space to walk around. This cabin in adjacent to the the forward elevators and is convenient for accessing most of the ship.Read All Deluxe Ocean View Stateroom with Balcony (E3) Reviews >>