Food and Service Quality Suffer Due to Cost Cutting
I have traveled on over 10 cruises over the last few years on a variety of cruise lines (including one prior cruise on RCI).
The ship is maintained in good condition and all public rooms are clean and attractively decorated. Deck 5 has a wrap around promenade for walking around the ship. The pools were great but they were drained at night and not heated.
Entertainment was good overall. Shows consisted of a magician, impersonator and several good musical shows. The pool band was excellent (Caribbean Force)The ships band and dance were equally talented and worth seeing.
The food and service in the Tides dining room was very surprising. I kept comparing the food quality and service to my last RCI cruise on the Vision of the Seas four years ago.The dining room service was generally slow and entries were frequently delivered to the wrong person at the table (This appears to be the result of under staffing). Food quality had decreased significantly. For example; surf and turf consisted of some type of mystery meat and pre-frozen prawns. The prime rib was tough and flavorless. Worst of all were the baked goods. From the buffet to to the coffee shop (Latte-Tudes) every baked item (including the pizza) was pre-frozen and heated up on board. Princess does not does that!
The ship was beautiful and the ports were interesting, but I would have a difficult time going on another RCI Cruise. It was apparent that RCI is doing everything it can to cut costs and the food quality and service have declined as a result.