We travelled from the uk and had booked the transfer from Milan to Savona, on arrival at the Airport there was no organisation at all we asked 3 different Costa Staff where our transfer coach was and no one could give us an answer.
The Checking in procedure at Savona was a slow long progress.
Our Cabin was great plenty of space, a good sized Bathroom , but the Air Conditioning was very poor we turned it up as high as possible but it never colded the cabin down, we asked but nothing was ever done.
Dinner was edible however you needed to eat all 6 courses to feel as though you had eaten anything, sometimes the food was only just warm.
Our main complaint was the price of Drinks on Board I know the ship is called Costa Pacifica but it really should be called "Cost a Packet" I have never been charged so much for drinks in any Hotel or Ship in the world their cheapest bottle of Italian plonk was 19 euros and it was yuk the price of a Gin & Tonic was 6.75 euors, please do not go on any costa cruise unless you are stone sober however you will still be charged 2.60 euros for a bottle of water.
The excursions were also extremly expensive and you were rushed from pillow to post, wonderful places to visit but no time to look.
Please do not spoil you holiday by going on costa.