We enjoyed this cruise: Westerdam Cruise Review by grumpy13
Overall Member Rating
We enjoyed this cruise
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
- The food in the main dining room
- Our cabin was outstanding
- The public rooms
- The entertainment
- The restaurant/buffet service staff
We noticed that the staff were more interested in chatting in their native tongue with each other than providing service to guests. The overall service in the food areas has suffered greatly since the introduction of the service charge administereds by HA.. Solution - let the passengers decide how they want their $11 daily service charge split, listing all service areas that are usually tipped in the real world. The current practice of allocating 20% of the service charge to behind More the scenes staff (plumbers, deck hands, etc.)is just silly! Less
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