February 18th 2011
Having read many of the reviews on Azura (many negative may I add) I wanted to share my own one with you and for those people thinking of booking (and being put off by the negativity of several reviews) then this is for you.
My Husband and I and our 2 children (ages 6 and 3) had the most enjoyable time ever onboard Azura. It was everything we could ever have wished for and more besides. The holiday totally exceeded our expectations and we wouldn’t hesitate in booking again – it was a dream holiday.
From the moment we arrived at the port everything went smoothly. Check-in was quick and we were soon in our suite. The room was well appointed, plenty of space and extremely clean (as it was for the whole duration of our cruise) – a big thank you to Ajay our steward who looked after us so well.
The food in all of the restaurants was excellent and consistently of a high standard. Most days we had dinner in the Peninsular Restaurant and there was so much to choose from on the menu and if you wanted something different the waiting staff would even get that for you. On a couple of days we had room service for breakfast, lunch and dinner and this too was of excellent standard. As we were staying in a suite we ate breakfast in Seventeen and this was a real treat. The food was out of this world and the staff there were fantastic. They looked after all of us and especially made a fuss of our children. A very big thank you to Claver (the head waiter) and Vani (one of the waitresses) – they were just wonderful and made the whole experience even more special. We dined at Sindhu twice and once at Seventeen and they are well worth paying the extra for.
The children’s facilities on-board very excellent – there was something for all ages of children and the staff in The Reef were great. There was a special children’s tea each day between 5pm and 6pm where there were children’s favourites to eat. My only gripe concerning this was about the adults who didn’t understand that it was for children only and repeatedly came in and stole the children’s food from the restaurant and made a point of openly boasting that they had done this (you know who you are). We complained on several occasions to the restaurant manager/head waiter and to some extent this stopped but as soon as the manager/head waiter moved from their position at the entrance this happened again. This is not P&O’s fault – this is entirely the passengers fault – it is despicable how grown adults can lower themselves to such an indignity by stealing food from children (there are several places that are open 24/7 on the ship where you can eat so why resort to doing that)?
We went on 4 excursions which we booked through P&O and these were well organised and we thoroughly enjoyed them. Our real favourite though was the St Kitts Railway journey – well worth the money and gave you a true insight in to the real Caribbean.
Our only niggle (and this was not to do with P&O) is with the flight delays we experienced on both the outbound and return journeys. We were told that on both occasions we were delayed due to technical problems – this did spoil the start and the end of our holiday somewhat and added to a long flight so would rather fly with a different airline next time (sorry Thomas Cook).
My Husband and I have been on several cruises (NCL, Princess etc) and this was by far the best and we would book again without hesitation – it was the best holiday we have had in a long-time and the food, service and staff are second to none.
Please ignore those people who have given negative comments – there are some people who will moan about anything and everything (and make a career out of it) – this ship is wonderful and there really isn’t anything to complain about. If you have the chance to holiday on Azura then do it – you won’t be disappointed.