We chose this cruise for the childcare, it was to have childcare for children 2 yrs and over. What they do not tell you, and will not fix this problem as I have already written the cruise line and have given them a chance to fix this problem and instead they send me $200 to cruise again- YEA RIGHT, is that they need to tell parents that children have to enter the childcare areas alone with no hesitation and must separate willingly from their parents. Now as a professional in the area of child development I can tell you that no 2 or even 3 year old should willingly enter any room (with stranger, no toys or windows, etc...) without a parent. I take my children to childcare several days a week and my 2 1/2 year old always cries when I leave,but the Professional take him and hold him and comfort him, they do not stand around and do nothing, like the so called childcare professional did on this cruise. Every time I took my son to the entry and HAD to stop since I could not enter the room, he clung to my leg and refused to enter. Eventually my husband had to go and talk to the director of the child care to get her (Onion Ring was her name, REALLY) to get her to hold my son (which we were told was not permissible) so we cold walk away without him running after us. It was a nightmare and I cried, which I am not a person that cries. Did I mention they place the young children ages 2 to 5 in a room the size of most of the cabins (which are small if you know this line) with no windows and no toys out to play with, it was bad and to get to the room you had to walk down a hall that was used by the staff to bring food out to the cafe so you had to stand in line dodging large food carts to get your children in this room. Oh but the teenagers got a huge room, that they never seemed to be in because they were teenagers and never want to be where they should be!
It wasn't just this, trust me there was much more... like the child's cafe area that the adults all sat in since there was never any room to eat in the larger cafe, because it seems everyone wants to eat at the same time. Food was OK, but even the higher end restaurants were I wanted fabulous food was just a little better. There are no activities for young children and families, except maybe a 15 minute cupcake making event or a children's movie on one day of the cruise. We did have to pay $50 to go play bingo 2 days, but that was so packed and hard to hear that it was a waste! There are no channels on the TV appropriate for children, and maybe one or two rentals for $10 through the tv, there was not a lot for them to do outside due to the weather, and even if it was nice there is limited things for young children due to the diaper restrictions (which they dont enforce btw) in the children's pool. The staff that was taking care of our room was the ONLY highlight of the whole cruise, the other staff on the ship that had any power or authority were rude and one man basically called me a liar! Oh, but we did get a kick out of the hand sanitizer guy, the motto of the cruise is "happy, happy, washy washy", and you know what I was happy when I washed this cruise out of my life!