WORST EXPERIENCE I HAVE EVER HAD TO PAY FOR!: Costa Fortuna Cruise Review by Nhapp1221
Overall Member Rating
WORST EXPERIENCE I HAVE EVER HAD TO PAY FOR!
Destination: Eastern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
The food was mediocre at best and one evening when my husband attempted to return his steak because he asked for it rare and it was brought to him medium well (and that's being generous) he was given the dirtiest look. The service itself was VERY slow and forget trying to get a coke, beer, wine, drink of any kind from the bar steward in the dining room. There was entertainment one night in the dining room and the waiters sang amazingly.
The demographic throughout the ship was older European and some of the most rudest and offensive people I have ever seen. I have a problem with grown woman walking around topless on the ship around the pool when I have small children about. I'm pretty sure our group were the only Americans on the ship.
Our cabin steward Mika was the absolute best cabin steward I've ever had from any cruise. He was the highlight for us. He was very gracious and always had the cutest towel animals ready for my little girl in her crib. She loved it!
The crew at the purser's desk were as rude as the passengers. Several times we called to complain about the a/c in our room and nothing was ever done about it.
The entertainment on the ship was mediocre. The best show was the elton john impersonator. The singers and dancers were ok. There was one female singer who couldn't carry a note to save a sinking battleship. We walked out on several of the shows.
We made the cruise ourselves, because costa did nothing to help us have a memorable and wonderful cruise. Their definition of pepperoni pizza is "hot dog" on top of a cheese pizza. I have pictures for proof if anyone would like them.
The food was horrible. Always cold. Portions were smaller than usual. No lobster. Very limited alcohol selection. Asked for a couple types of drinks and they had no idea what I spoke of.
My family and I love our days at sea but we were actually looking forward to the days at port cause it meant we could escape the ship for a few hours.
My bestfriend had plans to propose to his girlfriend and when he approached the cruise director to see if something could be planned he was rudely turned away. They did nothing and offered absolutely no help whatsoever.
My family and I will NEVER again cruise costa cruise line again. We actually refer to our trip as sailing aboard the "caca fortuna" because that is what we felt.
In our 30 years combined of cruising I've NEVER gotten off a ship without tipping. This time I did and I actually didn't feel bad about it. The only one whom received tips from us that I felt deserved it was our cabin steward Mika.
NEVER AGAIN!! Less
Cabin review: E2
Port and Shore Excursions
Badly Run Cruise Ship
Expensive and bad service
Not bad but not brilliant