We signed up for our first cruise experience with Crystal with many recommendations from friends. We were not disappointed. Crystal Symphony's crew made us feel welcome from the get go. We were part of the "Mix & Mingle" reception and met a few other Cruise Critic board members plus the cruise directors and hotel manager. We shared questions and got great support. We were especially pleased to have met Jane Salk, Crystal Society's hostess for this cruise. She made us feel part of the "Crystal family".
We had delightful table mates, who will be our friends forever. The waitstaff was outstanding and it seemed "no problem" for our special requests that veered from the menu set for the day. Amazing!
We did get great information ahead of time from Crystal Cruises and Cruise Critic which was an enormous help for us as first time cruisers. We would highly recommend that new cruisers seek out the info we did and just ask. Most folks gave us good info.
We know we will be cruising with Crystal in the near future and it's just deciding as to where do were want to go.