The Oosterdam is still a great modern ship, but it is looking a bit shopworn is both the public areas and the cabins, mostly just minor cosmetic stuff, lots of nicks and dents, missing tiles and tattered furnishings that need to be repaired or replaced.
It didn't help that we had to leave a note on the first day for the room steward to please vacuum all the crumbs off of the carpeting from the previous occupants and to replace the torn shower curtain that was laying on the bottom of the tub.
We finally met our invisible room steward on the fourth day and he was never seen again the entire cruise!!!
The food and service were excellent on this voyage, despite three days of Code Red (no self service) which is a big pain for both the passengers and crew. The Pinnacle Grill always exceeds our expectations in both food and service, it is well worth the extra charge.
The spa continues to be one of the Oosterdam's highlights and really adds that extra bit of relaxation to make you feel that life is a pleasure.
Our main complaint (as with many fellow passengers) was that we went to Mazatlan on this voyage while every other cruise line including Carnival had cancelled it. What were they thinking???...a military helicopter and many many soldiers with big machine guns did not make us feel secure enough to get off the ship when the TV news had stories of more violence the day before.
Only the passengers that had tours were brave enough to get off and it mostly seemed like a sea day onboard in this wasted port of call.