Having done 9 previous cruises all with P&O we have just recently returned from our 10th cruise with them this time on the new Azura. We were appalled by the lack of space on sea days on all sun bed areas, it is claimed that sun beds are cleared of belongings after twenty minutes this does not happen!! Arguments broke out continually because many could not find available sun beds, or they were just crammed in too close together in small confined areas. Officers were downright miserable to passengers (totally unlike other ships in the P&O fleet) but the staff were really friendly and polite and anxious to please. We were also incensed to find that in order for us to fly home seated together as on all other fly cruises with P&O, despite the fact that we had paid £400 for premium seats we had to pay a further £12.50 each to be seated together this is outrageous, and many other passengers felt the same.
The food was up to the usual P&O high standards apart from the afternoon teas which were disappointing to say the least. Very disappointed to find that the prom deck did not go all the way round the ship this spoilt the ship for us. The seascreen was not for us at all the continuous sound of "The wizard of Oz" while relaxing was too much, but providing you can find a sun bed there are other places where you are away from this awful noise. The retreat is an absolute haven but obviously there is an additional price to pay, and the Java coffee shop is absolutely lovely and we found it to be very popular. The other disappointment was the change from the original itinerary as we should have gone to Catalina Island and this was change to Dominica (not sure why anyone would choose to go there). The best part of the cruise was however, the absolutely brilliant shows by Headliners they were wonderful.