Norwegian Epic Review

4.5 / 5.0
4,413 reviews

Cruising NCL Epic - 03/05/2011-03/12/2011

Review for the Western Caribbean Cruise on Norwegian Epic
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leoel8888
6-10 Cruises • Age 50s

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Additional details

Sail Date: Mar 2011
Cabin: Family Mini-Suite with Balcony
Traveled with children

I traveled with my 10 your old twin boys. We flew to Miami early in the morning and took a taxi - MIA airport to the port - flat fee of $24 (plus tips). We were at the port at 10am (pay attention if your terminal is B or C), dropped our suitcases with the baggage handlers (tips). By noon - we were exploring the ship. The cabins were not ready till 2pm. The excellent weather and plenty of lounges around the pool made the wait a pleasure.

Our cabin 11320 turned out to be very small with a single closet without any shelves - not enough for a family... Hmmm... would not enough for a single person either... I did ask the attendant about the shelves and he pointed out that there is a "connecting" door that "took away" the space that would be a closet with shelves... Hmmm... that didn't make me feel better. But the bigger issue, I mean the issue, was a very strong unpleasant smell. We could feel it from the moment we stepped in, so... we ran to the balcony and... started to enjoy the view, forgetting about the... smell. I did call the attendant complaining about the smell and left the cabin - it was time for the boat drill. The boat drill - uneventful... a crowded walk down from deck 11 to deck 6 and back. By the time we got back to our cabin, the smell - was still there... I had to make another call to the Housekeeping. After some negotiations (it was getting late and I was determined not to sleep with this unknown and never mentioned by NCL "feature") I was shown another cabin on the same deck - not an upgrade. That somewhat upset me and I went all the way to the Guest Services (deck 5) to resolve the problem.

Cannot complain about the Guest Services - the wait was not long and Alex, the representative, was very pleasant and efficient. He suggested a Family cabin on deck 13 (#13229). We checked it out and frantically moved in. The new cabin was bigger and comfortable. Closet space and shelves - plenty (I didn't pack enough to fill every available space - what a difference).

Cabin Review

Family Mini-Suite with Balcony

Cabin M3

Originally booked - 11320 (aft, rear-facing) - NO!!! Tiny and smelly...

"Upgrade" Family Deluxe - 13229 (mid) - Yes! Plenty of closet space...

Both cabins - strange design of the cabin. Shower and toilet areas are separated by the entrance foyer (I don't know how to describe better)... When you step out of the shower into this foyer and someone, expected or unexpected, walks in... hmmm... I will leave this to your imagination... Comedy on TV - funny, but in reality and you - not so sure... :)

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