When we arrived in San Juan, there are taxis there to take us to port. The price is $19 plus $1 for every bag. When we arrived to the port, we were a bit confused as to who to give our bags to, but after that, it was just a few minutes before we were walking onto the ship.
The ship appeared in good condition. It took us a day or two to figure out the layout, but we navigated well after that.
We went to a couple of shows onboard - marriage show, musical review - both were very good.