This was Splendor's first sailing since the fire. We had booked way back in August 2010 and were worried that our cruise might be cancelled since we were the first one scheduled to go after so many cancellations.
Embarkation was smooth and took about 45 minutes. We went straight to the Lido deck for lunch. It was crowded, but the food was good. The kids were immediately thrilled with the pizza and ice cream. This was the first cruise for the kids. After that headed to our rooms. We had two inside rooms (one double and one triple) next to each other as well as one balcony a few doors down the hall on deck 8. Rooms were fine. I thought the balcony was quite spacious. Met our room steward Pedro who was fabulous thoughout the cruise.
We had dinner in the dining room. Our waiters seemed unfriendly at first, but greatly improved over the course of the cruise and eventually greeted us by name and brought the kids their favorites without being asked. Meals in the dining room were all good though sometimes the food was just warm, other times it was hot. On lobster night there was a huge delay. I think it took about an hour for our entree to arrive. Many other tables nearby in the same boat (pun intended). This was due to the kitchen, not the wait staff.
Signed up for the kids program later that night (I had preregistered online so already had the forms completed). There was a long line the first day, but fine after that. I was very impressed with the kids program. The kids loved it (ages 10, 4 and 4) and always wanted to go. You could even drop them off before dinner for the night as well as leave them on-board while going ashore!!! Our 10 year old went to the 'Party On' party from 10pm-3:30am and rated it a 14 on a scale of 1 to 10. The youth staff even brought her back to our cabin at 3:30am so we didn't have to get up. Now that's service!
The kids always fought over the chocolates left at turn down, so I suggested our 10 year old leave a note for our cabin steward to leave a few extra and for the next few days we were greeted with a HUGE pile of chocolates each night onward...like we needed more food. Anyway, the kids were over the moon.
We enjoyed the shows and activities. The show Vroom was the best we've seen on a cruise ship. My Mom won $1000 in the casino! I booked shore excursions through cabosanlucastours.com and were VERY pleased. The Los Veranos zip lines were the highlight for us.
Ship was very clean and in great shape although I really don't care for the Carnival decor.
Overall all seven of us had a great time and service (except one grumpy guy at the Guest Services Desk) was excellent. Great value and bang for the buck. I wouldn't hesitate to book another Carnival cruise on one of their larger, newer ships.