Problem spots include very limited exercise room that was packed most of the time. No exterior deck on this ship goes all the way around to allow proper promenade or jogging. The "jogging deck" was filled with lounge chairs and everyone was tripping around them. Shore excursions very basic and not enticing.
The dining staff was mostly European, but many very green and did not know there way around the dining room. Some had very poor English skills. Many mistakes with orders, and sometimes overly intrusive service instead of things just flowing like they would in a fine restaurant. Once we figured out who the best waitstaff were we would request them for dinner and it was excellent.
Although a nice mix of passengers from all over the world, the average passenger age was well north of 70. Many 80-90 year olds on this sailing which i was told by staff is not at all uncommon. Seabourn has a very loyal following, as do most cruise lines we have been on in this category. But seems to me Seabourn needs to be considering future loyality and in order to appeal to frequent luxury cruisers like me currently in their 50's who do not want to feel like they are in a high end retirement home.