Subscribe today
Get Cruise Critic in your inbox

Eurodam Cruise Review by starfish11206

Home > Reviews > Member Reviews > Eurodam Cruise Review by starfish11206
Eurodam
Eurodam
Member Name: starfish11206
Cruise Date: February 2011
Embarkation: Fort Lauderdale (Port Everglades)
Destination: Eastern Caribbean
Cabin Category: SB
Cabin Number:
Booking Method: Local Travel Agency
See More About: Eurodam Cruise Reviews | Eastern Caribbean Cruise Reviews | Holland America Cruise Deals
Member Rating   2.0 out of 5+
Dining 2.0
Public Rooms 3.0
Cabins 3.0
Entertainment 3.0
Spa & Fitness 4.0
Family & Children (By Age Group)
Shore Excursions 2.0
Embarkation 3.0
Service 1.0
Value-for-Money 1.0
Rates 2.0
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Expedia
Direct Line Cruises
Priceline.com
Cruise.com
CheapCruises.com
Onboard.com
American Discount Cruises
Sponsored Links:

red arrow


Ship Facts: Eurodam Review (by Cruise Critic!) | Eurodam Deck Plans
Holland America and staff training
Overall, my family had a good time on this 7 day cruise. It was a welcome break for all of us. We spent just over $15,000 on the cruise/airfare/pre-cruise and post-cruise hotels.

The cruise didn't overly impress us though. The suites we had were ok - clean and comfortable but far from luxurious. The food in the specialty restaurants was good but the dining experience in the main dining room and the lido was not great.

My criticism is almost 100% centered on the staff attitude. The crew had a painfully obvious disregard for their guests. Their responses were directly out of a training manual and lacked any sense of genuine care. They also seemed unwilling to think outside of the box. We quickly learnt that we had to almost always ask 2 people to get the correct response. We are all seasoned travelers and at times we were astonished at the lack of professionalism. I would say that this comment is mostly directed at the food and beverage staff. I believe the solution would be better training We didn't have a lot of contact with the other staff.

Fyi - I did complete the on-board survey which was handed in the night before our return to Florida. This survey includes the passenger name. My comments here mirror those I made on the survey which they have had now for over 10 days. I never heard from Holland America Line.


Publication Date: 03/07/11
More Eurodam Cruise Reviews

Read the previous Eurodam review Read the next Eurodam review

Like This Review?



Register for a Meet & Mingle!
More Eastern Caribbean Cruise Reviews
Cruise Critic's Eurodam Review
Holland America Cruise Deals
Holland America Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.