MSC Poesia 2/20 - 2/27 - Western Caribbean

First a little about us. We're a gay couple, both 49, part of a 22-passenger family group. The adults in the group ranged from mid-30's to retirement. There were 5 children in the group ranging from 18 months to 10 years of age. We weren't actively involved with all the kids' activities, but can say that MSC offered a children's program that kept a 4-year-old interested and wanting to attend each day. There were many multi-generational families aboard, and ages of adults ranged from 20's to 70's and older.

A major bone of contention we had against MSC was their apparent lack of computer savviness. This is a sadly low-tech company. There is no way to book an excursion online; you can see the list online, then you can download a form which you must fill out and -fax- to them. Similarly, to order any drink packages, there was no way to do this online; we asked our travel agents to arrange the purchase. We took our receipt to the accounting desk aboard ship and were given 14 paper coupons, each of which could be exchanged for a beverage. (It is more economical, though not severely so, to get these in advance.) Aboard ship, there was no way to leave a phone message for another cabin; to do so, you need to go to the front desk, hand-write your message, and they will hand-deliver it to the room. Read more