Enchantment was the very first cruise we ever had. Since then it has been expanded. The problem is the public areas were not adequately enlarged to support the expansion. If you had early seating (we did) you had to rush to the theater to get a seat to the show that evening in order to insure a place to sit.
The meals were great as usual on RCL and the wait staff was superior. The assistant waiter was especially pleasant and knew our names after the first evening. She knew our drink choices and was very efficient.
The last 5 or 6 days on the cruise there must have been a serious norovirus outbreak, so the staff had to work double duty cleaning and helping in the Windjammer. We actully saw members of the singers and dancers, and the band serving food. Kudos to them for that.
The shows were great, especially the piano player, I forgot his name. The production shows were good. The Diamond Club lounge on the 11th floor was fully functional
Our room attendant was very nice, and left us towel animals ever night. She constantly asked us if every thing was all right. There was a few issues with maintenance, our traveling companions were without air conditioning in the cabin for two nights. All rooms on our floor had temporary toilet flushing problems. The TV sets were from the 1950's with no access to view your account balance. The only news network was Fox. (ugh)
We got a very good deal on our cruise because we stayed in an inside cabin. It was worth the savings.