Celebrity Equinox Cruise Review by Excursionhappy: Ports were great - Celebrity not so much!
Member Since 2011
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Ports were great - Celebrity not so much!
Background Information - Myself and 3 friends flew first class from Ontario to Italy 2 days early, touring there first. From the get-go, my experience on the Celebrity Equinox (2nd cruise with this line) was disappointing.
Hotel Info (if any) - Best Western Canadian was right downtown. The elevator was way too small. The breakfast was awesome and the rooms serviceable.
Ship Info - Celebrity Equinox
Service - I personally found the staff unfriendly and pretentious.
Port & Shore Excursions - The only outstanding one for me, was Alexandria. We went on the 2 day excursion to Luxor (Valley of the Kings), Karnak Temple, Cairo, Giza, etc. It was out of this world! Too much to take in in 2 days but well worth the approx. $1,000 for the excursion.
Summary - This was the second cruise with Celebrity for myself and my friends. Two of my friends received flowers and a welcome back letter. When I enquired as to why I was slighted, I was told it More was because they had spent more money than I did on the previous cruise. Yes! I'm not making this up!! I mentioned my dissatisfaction in my survey and in a follow-up letter to Celebrity. I have not received so much as an acknowledgement. I will never cruise this line again!!
Stateroom- Stateroom 8106 facing the front of the ship, directly below the bridge. It was incredibly noisy. The sewage system made a loud rumbling noise. Less at night, but enough to ensure little or no sleep (even with earplugs). It took 5 days and numerous complaints before they finally moved us. I had to threaten to sleep on the couch in front of the Guest Relations desk with a sign before they finally acted to correct this.
Dining - was unremarkable. The service was very good. Again the maitre d treated us rudely when we arrived late from a ship excursion.
Entertainment - Not my cup of tea. Only attended one show which was of any interest to me.
Disembarkation - Went very smoothly. Although pre-arranged transfers are recommended as there were no taxis or buses available. Less
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Cabin review: Celebrity Equinox Oceanview Stateroom Plaza Deck (3) 8106
Our cabin looked out over the helipad. There were very few ocean view rooms. More floor room than most. Due to design, the sewage system caused the room to be very noisy.
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