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Mariner of the Seas Cruise Review by Tucson54: An Expensive Disappointment

Mariner of the Seas 1
Member Since 2009
203 Forum Posts

Member Rating

Cabin 5.0
Dining 2.0
Embarkation 1.0
Enrichment Activities 2.0
Entertainment 1.0
Family & Children Not Rated
Fitness & Recreation 3.0
Public Rooms 5.0
Rates 2.0
Service 4.0
Shore Excursions 2.0
Value for Money 1.0

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An Expensive Disappointment

Sail Date: January 2011
Destination: South America
Embarkation: Los Angeles

My husband & I were passengers on Mariner from LA around Cape Horn to Santos, Brazil. RCI has changed drastically since we sailed a few years ago. They have cost cutting in place - no hair conditioner or lotion - no shower cap on the first leg. These items did show up on the second leg.

The food was below par - beef too tough to chew - fish either over or under cooked. Very difficult to get any fruit suitable for cold cereal. Windjammer was typical steam table fare - guests were calling it the "trough."

I have never heard of passengers moving from one cabin to another having to pack up & put their luggage out by 11PM. We moved from cabin 9342 to 8670. Usually (ALWAYS)the staff move you - Not this time!!!My luggage was lost & I couldn't get any staff to help me. My husband & I searched the decks & found 1 bag all the way forward on deck 7. I went to Guest Relations to ask for help. The young lady rolled her eyes, sucked her teeth & said "What More do you want me to do? It's not my fault." That was the attitude from Guest Relations for most of the cruise - very condescending & unpleanant. My luggage showed up at 9PM.

The Ice Show was outstanding!! Skaters very talented & enthusiastic! The rest of the entertainment left much to be desired. Like the last stop on the Vauddeville Circuit. The production shows were very low end - the singers seemed bored. There is much more that could be said - surfice it to say this was not our first RCI cruise - it is certainly our last. Less

Published 02/27/11

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Cabin review: D29342 Superior Oceanview Stateroom with Balcony

Port and Shore Excursions

All the ports were interesting. The problem was that on the ship tours that we took the guides spoke very poor English - we're not sure what we saw

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