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Queen Mary 2 (QM2) Cruise Review by WillNeil

Home > Reviews > Member Reviews > Queen Mary 2 (QM2) Cruise Review by WillNeil
Queen Mary 2 (QM2)
Queen Mary 2 (QM2)
Member Name: WillNeil
Cruise Date: February 2011
Embarkation: Sydney
Destination: Australia & New Zealand
Cabin Category: B3
Cabin Number: 4038
Booking Method: Cruise Line
See More About: Queen Mary 2 (QM2) Cruise Reviews | Australia & New Zealand Cruise Reviews | Cunard Cruise Deals
Member Rating   3.0 out of 5+
Dining 2.0
Public Rooms 5+
Cabins 5+
Entertainment 4.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 5.0
Service 2.0
Value-for-Money 2.0
Rates 5+
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Ship Facts: Queen Mary 2 (QM2) Review (by Cruise Critic!) | Queen Mary 2 (QM2) Deck Plans
a little jaunt from Adelaide to Sydney February 20-22 2011
Queen Mary 2

World cruise sector Adelaide to Sydney

This ship is a purpose built ocean liner and the ship's dEcor, the public rooms and the cabins are stunning and the most amazing ship we have been on

What we loved

The above mentioned public rooms

Our cabin was the best cabin in terms of fitout and comfort that we have had

The pillows

The library which is amazing and about 6000 books

Everywhere you turned there was something about the long history of Cunard

The single fresh red roses on every table in the Britannia Restaurant

The European waiting staff who fussed over us in the Britannia Club Restaurant

a friend invited us into this restaurant for dinner one evening

Afternoon tea in the Queen's Room we could have been in the Ritz in London

Sailing into Sydney Harbour Tuesday morning with the Queen Elizabeth behind us an amazing couple of hours and something that we will never forget

What we liked

The passengers

The two of us are average aussies with average incomes and we both felt right at home

The bar and wine list prices The ship operates in US dollars so with our Aussie dollar being so strong we were very happy with our room account

What we did not like

The lack of recognition in the bars or Britannia Restaurant our names were never used once this is the first time this has ever happened on any ship we have sailed on and was not good

The service at breakfast and lunch in the Britannia Restaurant was robotic

The service for dinner in the Britannia Restaurant on Monday night was the worst that we have ever experienced

The dress code, either Formal, semi-formal or elegant casual in the evenings We had to wear jackets (a suit) for the elegant casual night Both of us can look just as well dressed in very nice long sleeved open neck shirts and slacks

The very tiny self service laundry

The two hour queue for a taxi at Glebe island after we cleared the baggage hall not Cunard's fault but the Port of Sydney

Finally

Queen Mary 2 is large and as with the two other Cunard ships Queen Elizabeth and Queen Victoria has four restaurants of different standards

Where you eat is dictated by what cabin or suite grade you have paid for

Britannia Grade

The bulk of the ship's passengers who have booked inside,outside or balcony grade cabins Two sittings for dinner either 6pm or 8.30pm

Britannia Club Grade

Single sitting anytime between 6.30pm and 10pm

AA grade balcony passengers On Queen Mary 2 and Queen Victoria this restaurant is a small part of the main Britannia Restaurant which has been sectioned off with its own entrance

On the new Queen Elizabeth they have created a completely separate restaurant

An enhanced menu with additional dishes available as well as flambE dishes offered More space between tables enhanced flatwear and plates

We dined here as guest of a friend on Sunday night and this was fantastic European waiters offering excellent service and we felt like we were somewhere like the Grill at the Savoy Hotel in London

Princess Grill Grade

Junior Suite passengers

A separate small restaurant with a further enhanced menu and better service

Princess Grill passengers can also use the Queens Grill lounge and Queens grill deck terrace us plebs couldnt!

Queens Grill Grade

Penthouses and luxury Suites

Another small restaurant beside the Princess Grill offering some of the finest food and service at sea

The Grill Class passengers also have a concierge lounge

On big turnaround days most ships leave empty cabins with the doors open after you have "checked" out so it's a great way to have a quick look around at the different grades of accommodation

We did manage to have a look inside the Queen Mary Suite which costs about $450,000 for the 3 month world cruise!!! This has its own private lift a huge bedroom a dining room and a very nice living room however it still had an old box TV our lowly B3 cabin had a flat screen TV

To us the ship is a conundrum

Cunard market and advertise this ship and the two other Queens as about the best there is at sea

If you are in a Grill Class Suite and paying big dollarsit probably is but we both agree with many reviews that Britannia Class is 4 star comfort with 4 star service and food albeit in the most astounding environment

We have been told from numerous people that Cunard had moved their best staff to the new Queen Elizabeth which may explain some of the service issues that we had in the bars and the Britannia Restaurant however moving staff around should not impact service standards!


Publication Date: 02/25/11
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