Norwegian Dawn Review

4.0 / 5.0
3,027 reviews

NCL Dawn---February 10---we should have known from the first

Review for the Southern Caribbean Cruise on Norwegian Dawn
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lattitudes1
10+ Cruises • Age 60s

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Sail Date: Feb 2011
Cabin: Balcony
Traveled with children

We just completed our ninth cruise with Norwegian Cruise Lines (NCL). We don't know if we'll ever cruise with NCL again. Several complications need to be brought to your attention.

In 2010, my husband and I completed a cruise from February 26, 2010 through March 7, 2010 - 9 Day Southern Caribbean aboard NCL Dawn. We paid over $2500 for this cruise.

Within three days of completion of the 2010 cruise aboard the Dawn, on March 12, 2010, we booked a 14-day cruise for ourselves aboard the Pearl (February 6, 2011 through February 20, 2011—total charge $2,991.58.) We also booked a 7-day cruise for our daughter and friend, aboard the Pearl (February 13 - February 20, 2011--- total charge $1,831.58) to join us for the second week of our trip. We were extremely disappointed to receive a letter from NCL on June 1, 2010, informing us that the Pearl had been chartered and our cruises (both ours and our daughter's) had been cancelled. After several calls to NCL, discussing options for alternative dates/ships, compensation, cancelling flights, etc., we agreed to re-book a 9-day sailing on the Dawn, departing on February 11, 2011. This was done ONLY after NCL agreed to provide a $100 onboard credit per person (not per cabin.) I also called NCL approximately a week before our departure to confirm the individual shipboard credits. This was verified and confirmed by the NCL representative. My husband was a witness to this conversation. We had the expectation of a $100 shipboard credit per person.

Cabin Review

Balcony

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