Do not go on this type of cruise if you are British as we are simply told "this is an Italian ship and has different cultures..." this is regardless of the problem.
I always thought that Italian people loved good food, funny that...
I would also think they liked to get to sleep before 2am (or at least get the choice) They gave us another cabin (after complaining several times and threatening to sleep in the corridor!!!)this was with 4 days to go.
Entertainment is Butlins, 1972.
People walk around the dining areas without anything on their feet; some even turn up in dressing gowns... nice!
Whatever your problem is it makes no difference at all as you simply get told that you should have thought about this before booking an Italian cruise.
If you still go ahead and book with Costa, you have been warned, good luck.