We have just booked another cruise (Venice to Fort Lauderdale) for later this year and on looking at the reviews on this forum have been absolutely staggered at the degree of negative responses to Cunard and its ships.
It almost seems that some travellers simply set out to be as negative as possible.
Obviously there are going to be the occasional problems with any airline, hotel or cruise operation .. especially when you are dealing with 2000 passengers and 1000 crew ... but our experience was that when these were brought to the attention of the proper person they were promptly fixed.
We cannot speak highly enough of the officers and crew on QV - and on the ship itself that provided all the service and comfort that was expected.
We look forward to our next Cunard adventure and suggest to some of the critics on this forum that they should take a deep breath and enjoy themselves. Isn't that what cruising is all about?
Disclaimer: We are not associated with Cunard or any other travel organisation and have submitted this review as personal feedback.