Service is Mickey Mouse & Cheesy: Disney Magic Cruise Review by mangalito
Overall Member Rating
Service is Mickey Mouse & Cheesy
Destination: Mexican Riviera
Embarkation: Los Angeles
The best thing about the cruise was the production shows & Disney movies they played, also I really enjoyed the fitness center with flat screens to watch Disney movies while you exercise.
The food in the dinning rooms were Sizzler like quality. The waiters had the biggest smile & were really sweet but they had no idea how to serve. The first table we were at, the WAITER CONSTANTLY GOT OUR ORDER WRONG & THEN TOLD US JUST TO EAT THAT BECAUSE HE MIGHT NOT BE ABLE TO GET WHAT WE WANTED. the assistant WAITER WOULD BRING THE syrup a half hour after he severed the pancakes so the pancakes were stone cold. We spoke to the dinning room captain & he changed our table to a very nice waiter who did magic tricks for my grandchildren.
My grandchildren are ages 8 & 9 & have been on many cruises before. They usually love going to the kids club, but on this cruise they didn't really want to go because they just had them play computer games most of the time.
We like going on family cruises because we get to play & experience what our grand kids like, but on this cruise we couldn't do it. They have a nice place for adults to sit by the pool called the Cove & they are really strict in not letting kids go there. They have a family section, but it was so nosy & dirty we couldn't get our selves to go over to that side.
They had a place designated to play games but the room was very dark & smelled of mold & cigarettes, in fact most of the ship smelled of fried food or something.
To sum up our Disney cruise experience I would say that all the services were mickey mouse with a big cheesy smile. I hope you read this before booking your cruise. I don't know who or why this ship would get a 5 rating. I would rate them a 2.5 Less
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