Finding fault is not my style. I try to give people the benefit of the doubt, look for the positive, etc. That being said, our cruise on the Norwegian Star left us distinctly underwhelmed.
My wife and I live in Colorado. We took this trip with my wife's sister, niece, niece's husband, and 2-year-old twin great-nieces.
Embarkation took WAY too long. We arrived at the pier before noon, as the pre-cruise info advised. We stood in a very long line outside. When we got inside the port building, we stood around a lot longer. Signage was poor and there was little or no seating. We were asking other passengers where to go, and other passengers were asking us where to go. All of us but the twins are "Latitudes" members, but I could not tell that we had any type of priority boarding status. Once on board, our luggage arrived at our cabin within a couple of hours.
Good location. Port side of the ship gets good views on this itinerary. The bed was miserably hard. There is only one outlet in the bathroom and one in the main cabin. Balcony is small but OK.