Staff - Cabin Steward and dining waiters in the Bay Tree were excellent but cannot say the same for all staff throughout the buffet restaurants and bars. There were some cheerful, pleasant staff however there were others who definitely did not look as if they were enjoying their job and made you feel a nuisance if you asked for anything.
Food,and Service - Food was ok and staff in the Bay Tree ensured that you were enjoying your meal or were quick to offer a replacement. However the Buffet Restaurants were way below expectations. We only used for breakfast three times - it was a shambles! No cups, glasses, tea spoons - the serving area was very cramped with passengers milling about with laden trays. Settled for a continental breakfast served on our balcony! Lunch time food was boring and if you asked for a cold plate for a salad you were either ignored or made to wait. Suitable plates etc should be available without having to ask?
Bars/Drinks - Cocktails varied from good to undrinkable - too much lime juice and when I complained was told "used only a dash of lime" and no offer to replace!!! The Exchange Bar reminded me of a tired Wetherspoons and the very small Casino was tagged on to the side of it??