Embarking from Havana, Cuba. Lets put things into perspective, problems yes a few, I would say that 90% of guests cruising were reasonably happy with the Thomson Dream, the cruise, along with islands visited.
Not a new ship by far, compared to other ships that were on our route and ports of call, yes ours did not fit their category, then look at the price of holiday, price of drinks, and no yanks, worth every penny, all British.
Our cases arriving late evening to our cabin as did all others from the arriving flights, after arrival in Havana. Some lifts were out of order for many days, and a slight stench on certain levels when ship docked. We could use other lifts or stairs, and any stench did not linger, from our perspective, no problem.
The cabins were clean and modern, and were cleaned daily above any expectations, very pleased. Any downside to our cabin, no drawer space at all.
Our holiday was very enjoyable, the food was good so were the staff. Some may have had a few problems, the majority did not, it is not one of your modern all singing, all dancing cruise liners, but value for money.