Felt i had to write this review after just coming home from a dream cruise in the caribbean, having read so many bad reviews before leaving.
We started off badly with a six hour delay from Birmingham Airport, we arrived on ship at about 9.45pm and after a quick embarkation we were shown to our room which was fine. We were too tired to have a look around and our luggage hadn't arrived so we were not able to change and decided to go straight to bed. The luggage took 4 hours to arrive, even though they say 1-2hrs it seems this is the norm having spoken to other passengers.
The Dream is a fabulous ship with wonderful crew and staff, who go out of their way to make your cruise wonderful. Everyone is so friendly and helpful and the entertainment is fantastic.
We tended to eat up on deck 11 in Sirens for breakfast and lunch and for evening meal did the Orion restaurant which is on deck 4 and is waiter service, this was perfect, food and service was great!!
Deck 11 pool area has much more going on during the day and evening and we did not find this out until our second week after speaking to some other passengers. We spent the first week in the pool area on deck 9, which is very busy at times. During full days at sea both pool areas get quite crammed and there is not always enough sunbeds.
We did quite a few organised trips and they were all well arranged and worth the money, especially the day at de palm island in Aruba, this is all inclusive drinks, food and activities. We also went out and about on our own and got into Taxi's with other passengers outside the dock area, this proved to be much cheaper.
The ship is fine, not huge and no balcony cabins. I would say it is more 3 or 4 star than 5 star, as told by Thomson's shop but it is definitley not the disaster zone that people have been making out.
I thoroughly enjoyed myself and would not hesitate to book on The Dream in the future.