We actually sailed from Jamaica on the 20th Jan on the Cuban Adventure.
We to had been reading reviews and it was not looking very good for our cruise.
I rang Thomson cruises in December to ask about problems with the ship and was told there weren't any????????
Well we decided that we would go and reserve the conclusion when we were on the ship and afterwards. The first part of the holiday did not start well; we had a 3hr wait on the plane due to baggage discrepancies and had no apologies while waiting on the plane or before take off on our 10hr/13hr plane journey. Could this have been an Oman?
After landing at Montego Bay at around 4.30pm we transferred to the ship and was shown our cabin at around 6pm. We were surprised and pleased at the size. The cabin boy introduced him self and I ask if the aircon could be higher. He called reception and an hour later the cabin was cooler and stayed the same throughout the cruise.
The ship sailed at around midnight (late flight NOT) and the noise from what we were told the next morning was one of the 2 engines breaking down, which kept us awake the first night. Due to only having one engine it took us a full day at sea arriving at Grand Cayman at 4pm where we stopped over night and had a full day the following day in Grand Cayman. No information for 3 days as to our changed itinerary but day 3 was another sea day and we were on our way to Roatan and arrived on time but a day late and by now the engine was fixed.
You might by now think that the cruise was doomed but no it was now getting better.
Roatan was a very good stop and we did an island tour for $20 a third of the price of Thomson as were most trips. The next port was Cozumel and not Costa Maya, and was promised 2 days there but only one due to earlier problems but still all OK.
From then on the itinerary was as promised and we sailed on to Havana Cuba, being the highlight of the holiday. Havana was really better than we could have expected and the afternoon, full day and following morning we brilliant (Thunder storm on arrival). We did the open toped bus £3 for a 2 ½ hr trip of Havana. That night we went to a bar across the road from the ship and drank mojitos, a bottle of rum in 4 mojitoes for about £10. The next morning we did a horse and cart ride for £15 to see old Havana. We had a brill time in Cuba and would love to go back again and most passengers echoed this. Thomson are not doing this cruise any more and there must be a big market for this itinerary that they could miss?
The following week we stopped in Samana, Road Town, St Johns and St Lucia, which were all very good, and the weather was brilliant.
The ship is not new as we already knew but was kept very clean(No Smells our Leaks). The food was very good and never had to queue when we dined in the Orion, Lido or Sirens the later being our favourite. Most of the bar staff were cheerful but one or two were down hearted (having working on the Celebration). The drinks are a reasonable price but don't order drinks in the show lounge take one with you form the bar. They give short measures or no alcohol at all in cocktails?? Why?
I think all the negative issues from previous cruises have now been sorted. We really enjoyed our selves after going with an open mind were really pleased with the out come. Go And Enjoy!