This was our first cruise and it was wonderful. The Triumph is a beautiful ship. The service and staff were outstanding. Our dining staff was friendly and extremely accommodating. If there was something that was not on the menu, then they prepared what we wanted. Our room steward was available upon request and kept our room spotless with plenty of clean towels, ice and anything we wanted. Room service was prompt and very good. The ship was clean and there always seemed to be staff around polishing and cleaning.
Embarkation was very quick. I was surprised, after reading all the reports of slow Embarkation. We arrived at 11:30 and were on the Lido deck by 12:20 and our room was available by 1:00.
In Cozumel we booked the Passion Island excursion and were very please with it. We got a tour of Cozumel by a wonderful tour guide, Ricardo, and enjoyed the time at Passion Island - it's a beautiful beach.
In Grand Cayman we did the stingrays and loved it. We did the excursion that included Turtle Farm and Hell. I wouldn't recommend this excursion. We enjoyed it, but Turtle Farm and Hell were pretty boring.
In Jamaica we did the Cool Runnings excursion and had a blast. It's a great time and I would highly recommend it.
The entertainment was very good. Mark, the cruise director was very entertaining, although I would have liked to have seen more of him -- maybe wandering around and meeting people. The shows were all well done and the comedians very good. This was the Rock 'n Roll cruise and Carnival handled dealing with the concerts and the regular entertainment very well. All the shows went on as usual (except there was one show on concert nights).
Disembarkation went fairly smoothly, except for a backlog of non-US citizen getting off (about 1/2 hour) because the gangplank had to be closed because someone was trying to get off with some "stuff" they shouldn't have been in possession of, and as a result got arrested.
All in all, it was great and I would recommend the Triumph highly.