In October, my husband and I took the 10-day "Europe Mediterranean" on the Noordam.
We really enjoyed the night before debriefing about the ports of call that was presented by members of the cruise line both in person and on television. These individuals were very professional and informative in their presentation, and we thought that the debriefing was a nice touch. We are senior citizens with limited walking means, and found the ship not only clean but extremely accessible. Staff on-board the ship were extremely friendly and constantly attentive. The nightly entertainment was of high quality, as were the many concerts. Food was of very satisfactory quality, selection, and serving display. The stateroom was very comfortable and clean, all amenities were satisfactory. Departure and arrival times were always accurate, with the exception of the captain's careful decision to avoid a stop in Monaco due to very high winds. Additionally, online booking and telephone representatives were very friendly and informative.
Complaints are limited with the exception of a few points. Internet access was constantly very slow, and when you are paying by the minute for internet usage, this often resulted in numerous minutes spent waiting for things to load. Also, food options between lunch and dinner were extremely limited with the exception of pizza. It would be nice to have a little variety during these times.
Overall, we had a fantastic 50th anniversary celebration on board the Noordam. We have travelled with numerous other cruise lines in the past, including Holland American Line, and must say that our experience with this company always stands out above the competition.