Bad from Start to finish!: Norwegian Star Cruise Review by lakertravel
Overall Member Rating
Bad from Start to finish!
Destination: Mexican Riviera
Embarkation: Los Angeles
Cabin was handicapp accessible so larger size. But cabin lighting is awful and in this cabin- not even lights by the bed! Room stewards great and cabin was at least clean. Other than that nothing special.
Food in main dining rooms not good first 4 nights- improved after that and even plate presentations got better. Wait staff about the same as on other cruise lines that offer anytime dining- pleasant but nothing exceptional. Were surprised that most evenings we had to ask for bar More service in the dining rooms! Did not think prices for wine or bar selections to be high.
Forget guest relations- couldn't get a straight answer and a few blatant lies. So the poor customer service prior to cruise just morphed into the same onboard. thing on the boat. Other than food service staff and room stewards- they just don't seem to get "Customer Service".
Seemed to be LOTS of smokers onboard- and not too many non smoking areas.
Oh well- at least we weren't home shoveling snow!! Less
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