AmaBella Cruise Review by charlotte60: APT AMABELLA
Overall Member Rating
Destination: Europe - River Cruise
We travelled on this boat last year and were bitterly disappointed and had a number of problems.
They used completely false advertising, they state that there are 3 restaurants when in truth there is only one. There are 2 side by side but they are serving the same food but under different titles for example one restaurant had chicken breast stuffed with mozzarella the other had chicken breast stuffed with buffalo cheese! The third restaurant fits no more than a dozen people and you basically have to book as soon as you step onto the boat but no one informs you of this.
Having sailed on other cruises where the food and service was wonderful, APT was very disappointing on both counts. While we were on board there were numerous complaints and both the staff on board and back in Australia could not have cared less and were very rude.
They advertised that on a number of occassions you will eat on the top deck with great views. Not once did this happen and when More we complained along with others they did nothing to correct it.
We paid extra for the privilege of having a balcony however they dont state in their advertising that half the time when you pull into dock, you're literally pressed up against another ship which has full view of your accomodation and you're forced to pull your curtains.
Their descriptions of the tours were completely false. The tours were run to the convenience of the staff not the travellers and we were stuck in hot coaches going nowhere for the majority of the time.
Finally, when spending this amount of money you expect first class food, service, accomodation and tours. A tour to the opera which was an added expense was bitterly disappointing and all the passengers from this cruise were stuck behind huge barriers and were unable to see anything. Less
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