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Celebrity Solstice Cruise Review by User 2020

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Celebrity Solstice
Celebrity Solstice
Member Name: User 2020
Cruise Date: January 2011
Embarkation: Fort Lauderdale (Port Everglades)
Destination: Eastern Caribbean
Cabin Category: 08
Cabin Number:
Booking Method: Local Travel Agency
See More About: Celebrity Solstice Cruise Reviews | Eastern Caribbean Cruise Reviews | Celebrity Cruise Deals
Member Rating   2.0 out of 5+
Dining 2.0
Public Rooms 4.0
Cabins 4.0
Entertainment 5+
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 1.0
Service 2.0
Value-for-Money Not Rated
Rates 3.0
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Ship Facts: Celebrity Solstice Review (by Cruise Critic!) | Celebrity Solstice Deck Plans
Solstice Sickness
We sailed on the Solstice from 1/30 - 2/5, there were a significant number of of the virus. Several people throwing up right in the common areas, even in the dining room. I know this happens on all ships but I thought that the Solstice management people were entirely unprepared to deal with it.

From the beginning when boarding people were forced to wait in a line that stretched around the building and across a main street in the hot sun for hours. No food, water or shelter from the sun was provided until very near the end - this could have been tragic for elderly folks if it were hotter.

Once on board they went into their sanitation mode, removing salt pepper, butter, rolls etc from the table. In the Cafe they removed all the trays and served everything to everyone individually. These should have been good things but the crew was totally understaffed, overworked and untrained. Ask for salt and wait 10 minutes, want more water - forget about it until after dinner. In the Cafe try balancing a dinner plate and a salad plate while waiting 20th in line for a drink, trying to find your spouse, and then looking for a non existent clean table.

Guests got angry and the crew got surly, many standing around not knowing or caring what to do next. It is incomprehensible to me that there was not a viable contingency plan in place for this sort of thing which is a well known potential for any ship.

Bad planning, bad execution, bad ship, bad management, bad cruise line

Publication Date: 02/08/11
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