We just came back from the 11 day Southern Caribbean. The itinerary was wonderful for us only 2 sea days and 8 wonderful and diverse islands (as much diversity as can be expected in the Caribbean)
The coffee left something to be desired (seemed to be a common complaint) however overall the food was great (you cant expect to like everything as varying tastes have to be taken into account)
The only negative issue we had was very upsetting and the way it was handled (or not handled) was equally upsetting)
At one point in the cruise guests were invited to watch our leaving the port at Curacao from the helipad deck (just before 6:00 dinner seating)
Room 6003 is directly outside the helipad. There was an overhead announcement perhaps 10 minutes prior inviting guests to this "special treat from the Captain"
They ask people to meet on deck 5 etc. while dressing for dinner (shower etc) we really didn't register what was about to happen.
Guests meet on deck 5 and go up stairs to deck 6 right outside our window. Imagine out surprise having 50 or more people directly outside your window.
A phone call to our room prior or even a note to let us know was the least that should have been done.
We went to customer relations, their initial response was that it was on Deck 5 therefore would not effect us. After insisting that the plans to the deck be looked at they came to the room and saw for themselves.
We were assured a report would be filed immediately and we would be contacted.
Not only has this invasion of privacy happened in the first place it was never acknowledged. So either this is acceptable to Celebrity or they choose not to address the issue.