As a retired couple, we have the time to cruise frequently. In the past we have returned to Voyager many times. To our surprise, our December 2010 cruise was a big disappointment. Things have changed, and not for the better.

On the positive side, the ship looks good and is constantly being cleaned and polished. The new entertainment company is far superior to the former troop. The staff continues to be the ship's finest asset. Lorraine, the cruise director, is a gem!

On the negative side, unfortunately, there are just too few staff. This was very apparent in all dining and bar venues. In Compass Rose, the main dining room, after being seated, we waited and waited. We had to ask the waiter several times for wine service. On one occasion, we had to get the attention of a dining room manager in order to ask for wine service. Waits between courses, both at dinner and lunch, were lengthy, sometimes 20-30 minutes. Several times the wait staff apologized profusely for the long waits and explained they were having issues in the kitchen. Read more