The building is small and was unorganized but fortunately because it was January it was not too bad to get through. We got on and the crew were all very nice and almost all of them spoke English.
Our cabin was very spacious and had a large space like a window sill for my 3 year old to sit in and watch the ocean. They provided a crib and we had a twin bed and still had plenty of room to get around. Our steward was more than accommodating but finding him sometimes was difficult but others were more than helpful to get him in when we needed him.
The ship is very pretty it reminded me of a Carnival ship but less flashy but nicer than a Princess ship. There were not alot of activities to do onboard during the day on the ship but because we had a port to go into each day we were ok with that. They do have a round the clock kids room that we took the kids to and they really liked that. Most of the activities that were offered were fitness related like dancing or aerobics.
The food in the buffet was ok... breakfast was good, there were some traditional American eats like pancakes, waffles,cereal and bacon and eggs every day. Alot of meats and cheeses and a fish dish each morning! The afternoon and evening buffet offered hamburgers, hot dogs, pizza and other finger foods. All ok, nothing spectacular. The dinners in the dining room were much better but I have to say that Carnival has better food.
We bought a wine and water package for 99 euros and that was the best way to go for us. It gave us 6 bottles of wine and 10 bottles of water and that lasted the entire cruise. The reviews about getting around on the ship are over exaggerated. Every cruise I have taken is like this. You just have to get it figured out and remember what elevators go where. We feel that by the end of every cruise that we have finally figured it out! So I think that is normal.
There are alot of Italians and other Europeans on board and some are rude but so are Americans. I just pushed back when they pushed me and that seemed to work. That only happened a couple of times. For a layed back culture they sure are in a hurray to cut you off in the food lines or to get on and off the ship. Its actually quite funny. I just let them cut.
We had our 9 month old daughter and that brought alot of positive attention. Everyone loves a baby! Actually there were ALOT of kids and babies on this cruise. I was surprised.
Getting on and off for port tours was easy. This cruise has embarking and disembarking in 3 different ports so it can get crowded at times in the atrium. But they seem to be pretty organized with all that going on. They only thing I dont care for was the smoking section in the atrium. But Europeans are very much into smoking and was expected. Its just stinky and I hated walking through it every day.
The Tours offered were nice. We had to deal with the riots in Tunisia and therefore were sent to Corsica instead and then in Marseille there was a strike and had to be rerouted to Tulon which put us about an hour away but those situations were out of Costa's control so I cant blame them. Overall we had a great time. Disembarking was not hard to get through either. I would take this cruise again in a heartbeat.