I booked our Norwegian Cruise in Feb. 2010 for October 2010. It was awful! The staff was extremely rude. Having a different server every night for dinner makes for an unsavory experience. The same menu every single night with only a special of the day for a change does not make for an enjoyable dining experience. The servers could care less whether you are happy with your meal or not. It's not like they aren't going to get their gratuity? If you want a variety in your meals you can always eat at one of the 7 pay restaurants for a minimal charge of $10 to $50 a person.

Our room was very seldom cleaned. The sign asking guests to please hang up your towels so as you can re-use them is horrendous! I expect top notch service on a cruise ship. If I wanted to re-use my towel I would be at home! Most nights there was no towel animals made for us, and the ones that were made were removed the very next morning, in fear we might steal the towel?

Now for the kicker.... there was a Gay Convention booked for the cruise. Appx. 900 Gay gentleman were booked on the cruise, 1/3 of the capacity of the boat. We were not informed of this when we booked our cruise nor were we informed of this before we sailed. We should have been given the option of changing our cruise date. My 23 yo son who was on the cruise with us, felt very uncomfortable and did not leave the cabin. Many of the older guests were extremely upset concerning this event. Even several of the staff members were uncomfortable with this, and did not know how to respond to many upset guests. Read more