On first sight - what a monster. First time we'd cruised on a 3,000 passenger ship, and by day 14 we were still getting lost!
On arrival NO champagne reception, which we'd been used to with other cruise lines, NO-ONE to show us to our cabin, heaven help anyone who's never cruised before.
There was something the matter with the staff, especially the waiting on staff, they were quite sullen and obviously not happy with something, although during the cruise some of them perked up and we managed to have a laugh with them.
Our balcony cabin was sufficient - except for the shower - which was triangular in shape and quite small which meant that when you bent over to do you legs you had to stick your head out of the curtain - not very nice.
Signage on the ship, totally inadequate. All the signs were very dark and difficult to spot and read, needs brightening up a bit so they are easier to spot.
No hot water in any of the toilets used by passengers when moving around the ship, NOT ideal for killing bacteria!
Experienced a very rough passage on our last nights journey, even experienced cruisers said they had never experienced such a rough journey, hung onto bed and hoped for best.
Think that LIBRARY should be in an enclosed room with comfortable seats to relax and read at leisure.
Think that CASINO is one of the smallest that I have ever seen and should be totally separate from the adjoining EXCHANGE lounge and music venue.
Nail polish used in spa treatments is rubbish, cheap stuff. Chips after a few days.
Fellow passengers very pleasant and chatty.
Cabin boy very good and helpful, works extremely hard.
Food available 24 hours a day, but sometimes a little 'hit & miss' in one or two venues, but you'll never go hungry.
Entertainment, First Class, the Venturer Theatre Company were very professional putting on some very good shows, visiting artistes included a singer, Victor Michael, and a comedian Adrian Walsh, who both did two separate shows, Excellent!
During our days at sea, attended the Oasis Spa for treatments, overall very good, but nail polish is rubbish, cheap stuff.
Guest speakers very interesting, went to a few different talks, learnt a lot.