Overall we enjoyed our Ventura experience finding the captain's humour very contagious.
For the main the staff in the dining rooms were helpful and courteous although (as with life generally) a few bad attitudes let down the good guys. The bad and ugly has to be the self service restaurant on the top deck. No smiles or offers of help here, tables taking an age to clear and getting a drink to accompany your meal a real achievement.
Lack of adhering to dress codes was a disappointment as was the calibre of younger passengers sporting tattoos and less than desirable language.
The entertainment was a mixed bag of very good and not so good. Tom O'Connor was excellent and for the main the vocalists were too. Having said that we did make an early departure from some of the shows and 'passed their best'vocalists.
The Beach Hut could have had a better booking system giving all passengers a chance to experience food of a more interesting, imaginative nature than the main dining halls. We found The White Room food enjoyable but not comparable to the fine dining we expected. The East Asian restaurant wasn't worth a £15 supplement albeit enjoyable. The curry lunches would have been improved with a varied menu.
Full marks for the delivery of our luggage from Gatwick to our cabin, like wise from the Ventura to Gatwick.
Small points that would have been appreciated, a replacement flower in cabins, an arrival welcome drink. Having said that the Christmas gifts of a pashmina and silver guff links were much appreciated by my husband and self.
I can fully appreciate cost effectiveness is all important in making P/O cruises being competitive on their cruise prices especially in these hard times. BUT..., when paying approximately £280 a day (minus spending money) standards could have been better in the main dining halls and the entertainment.