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Amsterdam Cruise Review by Ann Onnyme

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Amsterdam
Amsterdam
Member Name: Ann Onnyme
Cruise Date: December 2010
Embarkation: Los Angeles
Destination: Panama Canal & Central America
Cabin Category: B
Cabin Number:
Booking Method: Internet Agency
See More About: Amsterdam Cruise Reviews | Panama Canal & Central America Cruise Reviews | Holland America Cruise Deals
Member Rating   4.0 out of 5+
Dining 3.0
Public Rooms 4.0
Cabins 4.0
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 1.0
Service 5.0
Value-for-Money 3.0
Rates 2.0
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Ship Facts: Amsterdam Review (by Cruise Critic!) | Amsterdam Deck Plans
Good but not as good as expected
The route for this cruise is excellent, the support staff (cabin attendants, restaurant staff, etc) first class, but several events were seriously disappointing and HAL should do something about it:

The embarcation at Los Angeles was a total mess - people having to line outside for hours in the pouring rain, no chairs inside - had to stand for over an hour in a cold barn before being "processed"

Sommelier's dinner at the Pinnacle - extra charge of $69 per person - rushed pace, uninteresting wines, ignorant sommelier, so so food

Too many extra charges with no logical explanation: attend a cookery demonstration and pay $29 for the privilege

Captain Everson has no social skills - even boorish and while he invited selected travelers to his reception he and his crew stuck together and did not socialise - even refused to shake hands.

The excursions are reviewed below. Pauline, the advisor on shore excursions gave the impression of being clueless

To find a sun chair on one of the decks requires people to get up at dawn and grab a place - it was almost like on a package holiday in a cheap spanish resort.


Publication Date: 01/23/11
Read the Panama Canal & Central America ports review by Ann Onnyme
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