Amsterdam Cruise Review by Ann Onnyme: Good but not as good as expected
Member Since 2011
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Good but not as good as expected
The route for this cruise is excellent, the support staff (cabin attendants, restaurant staff, etc) first class, but several events were seriously disappointing and HAL should do something about it:
The embarcation at Los Angeles was a total mess - people having to line outside for hours in the pouring rain, no chairs inside - had to stand for over an hour in a cold barn before being "processed"
Sommelier's dinner at the Pinnacle - extra charge of $69 per person - rushed pace, uninteresting wines, ignorant sommelier, so so food
Too many extra charges with no logical explanation: attend a cookery demonstration and pay $29 for the privilege
Captain Everson has no social skills - even boorish and while he invited selected travelers to his reception he and his crew stuck together and did not socialise - even refused to shake hands.
The excursions are reviewed below. Pauline, the advisor on shore excursions gave the impression of being More clueless
To find a sun chair on one of the decks requires people to get up at dawn and grab a place - it was almost like on a package holiday in a cheap spanish resort. Less
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