Celebrity Summit Review

What Noro Virus?

Review for the Eastern Caribbean Cruise on Celebrity Summit
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geekybiker
6-10 Cruises • Age 40s

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Sail Date: Dec 2010
Cabin: Inside Stateroom 12

Our cruise started out with problems right from the start. We checked in without issues other than have to go through something like 3 security check points. We get to our room and look around. Its a standard inside cabin, and as we look around we notice that it hasn't been cleaned very well. Some trash by the floor by the bed, finger prints on stuff, and some small items left behind by the previous occupant. None of this is a big deal on its own, but we found a letter on the door and I opened it thinking it was my captain's club welcome letter.

It was a letter to the previous occupant about how they were going to receive some compensation for being quarantined in their room due to gastrointestinal illness. It's dated today. So I tell me wife not to touch anything and go down to guest relations and ask them about it. They say not to worry that its been disinfected. "Oh really? All trash, etc in the room says otherwise!" is my response. We get a manager and tell them that we aren't staying in that room. This is the start of a two week vacation for us and we aren't about to spend it sick. Their response is that the ship is full and that there are no rooms to switch us to but maybe someone won't show up. We walk up there with the manager and show them the problems and they promise to clean the room better. We're not returning until this is taken care of.

We go to dinner with my folks and as we leave the dining room we find the floor manager for our deck waiting for us. She seems slightly shaken and apologizes and tells us they steam cleaned everything in the room. We thank her, and go to talk to the manager to see if they can switch us yet. The manager tells us that their "Internet is down" and that she can't check with the home office about people who didn't show up yet. Never mind we were just leaving the dock at this point.

Cabin Review

Inside Stateroom 12

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