UK FAMILY CHRISTMAS AND NEW YEAR CRUISE ON THE NCL SUN: Norwegian Sun Cruise Review by jackygirl
Overall Member Rating
UK FAMILY CHRISTMAS AND NEW YEAR CRUISE ON THE NCL SUN
Destination: Eastern Caribbean
Embarkation: Port Canaveral (Orlando)
Our flights over to the US were great. We couldn't fault BA at all and even with a 10 and 11 year old the time flew by. Our overnight stay was at the Hyatt which is right in Orlando International Airport. Our room was really nice - two large double beds and there was a swmming pool out on the roof which was great for the kids to dip into after the long journey. The only thing I would fault with NCL here is that there was no one there to meet us, which was a bit confusing as our paperwork had said someone would be there to tell us what time the coach etc would be picking us up the next morning. However the check in desk at the hotel did have a letter for us to explain the details. The next morning was a bit chaotic, only because the hotel reception are was being refurbished so all the NCL passengers were waiting in a tiny space in the lifts More foyer. Anyway, the weather on our way to ship was awful, raining heavy not a great start. There was quite a big queue at embarkation, but asd soon as we boarded all the stress melted away. The restaurants were open for lunch, but unfortunately due to the rain the sail off BBQ was cancelled. We got into our cabin fairly quickly and our luggage was waiting for us to unpack. We had a superior inside II cabin and it was reaaly roomy. Lots of storage space and plenty of space under the beds to store the suitcases. Our cabin stewards Jonathan and Ferdinand were brilliant, goodness knows how they manage to remember all the passengers names, children included, but they do. We always had our evening meals in either the Seven Seas or Four Seasons restaurant. We never had any complaints on the food, the children who can be a bit picky always finished their plates. Breakfast was nice at the Garden Cafe or out on the back to take in the fresh air. Lunch varied, either one of the restaurants, Garden Cafe or BBQ. We also liked Las Ramblas which served lovely tapas or the Sports Bar did things like chicken wings. Also, just rememberd there is another restaurant which I can't remember the name that specialised in pizza and pasta etc. All in all food was fabulous.
I have to say I was quite disappointed with some of the passengers dress atire during evening meals. I have to say it did seem to be the majority of poorly dressed people were American. Although not everyone wants to get dressed up formally every night, to turn up to a restaurant in shorts and a t shirt which had clearly been worn all day long was a bit off putting.
Wine waiters were very knowledgable and we took advantage of the wine offer for both weeks of the cruise which is you pre order a certain number of bottles and the price is reduced 20%. We had already pre paid for the childrens soft drinks package, but you can easily do this once on board as well.
The weather throughout the 2 weeks was not great. Myself and our two children were all sea sick once during the 1st week and then again the 2nd. Not a pleasant experience, but I suppose to be expected after all we were on a cruise!
My main complaint is about one of the ports of call - Guatemala, what on earth possesses the cruise line to stop here? It is nothing bur a freight terminal. It is not safe to walk into the town on your own. We booked an NCL excursion to the waterfalls and it was a total rip off. The trip was supposed to be 3 hours long but it was over and done with in half that time and the waterfalls are pretty poor. They say they are taking you to the rain forest, but I have seen better at the Eden Project in Cornwall.
Christmas Day was spoilt unfortunately as this was the day we were back at Port Canaveral and we had to go and see the US Customs people at 6.30 am in the morning, the children were very disappointed that they had to get dressed at that time in the morning when they had their presents etc to unwrap. This was very poorly organised. We also had the same thing to go through again the 2nd week when we reached Key West.
All in all we had a really good time, the NCL Sun although slightly older than others in the fleet is a nice ship - the pool areas could do with an overhaul, but nothing to really complain about. We would travel with NCL again. Less