Disappointing: Celebrity Infinity Cruise Review by pirateslife4me
Overall Member Rating
Food was mediocre, which was surprising as Celebrity is thought to be upscale from our usual cruise line of choice.
Boat is older and shows it's wear
Small craft, not much in the way of physical activities to do.
Wasted space in some venues cramped the passengers even tighter in common ares.
Not enough enclosed deck areas for an Alaska cruise.
A cruise to Alaska is not what you see on the commercials. There is no attempt made to spot life the whales,land animals and beauty of Alaska, except the day of your glacier or inlet stop. You basically run from port to port to shop for Caribbean gems and Alaskan trinkets. If you are going through a whale area the ship may announce that it's a good time to be on deck but that's about it for whale watching.
Tracy Arm was very disappointing, you wind up though a steep, narrow inlet and stop due to ice flow miles from the actual glacier. The crew puts on More this big drama about the captain risking the ship getting you as close as possible today, but the turnaround spot is always the same due to the narrowing of the inlet. The only wildlife to be seen is a couple of seals. The only eagle spotted the whole trip was in Juneau
Juneau and Ketchikan are small, OK for a couple hours of shopping
Skagway was a long day in a tiny port with nothing to do unless you do the train trip.
Victoria was interesting and we wanted to see more, unfortunately it is not a real stop, just a customs requirement. So they dump you in port for a few hours just at dusk with no real chance to see the city.
As usual on most cruises the servers and housekeepers did a fantastic job.
The activities crew however was lifeless, just going through the motions with not enough things scheduled for the passengers to do.
Things really went badly after the stop in Victoria, with every attempt made to get you to go to bed early, suspect crew on duty was minimized either to rest them or because many had left the boat in Victoria. Cruise atmosphere was that of a prison that last cruising day starting about Noon.
Worst part of the experience was the treatment by Celebrity post cruise, they promised to check in to some of our concerns and try to convince us to go with their line again. Yeah, still waiting for that return call, it's much easier and cheaper to find a fresh batch of bodies than build a repoier with existing clients. Their loss,we cruise a lot and will spend our bucks elsewhere (like their parent company). Less